Privacy Policy

JCart – Groceries in Minutes

Effective Date: March 1, 2026

This Privacy Policy explains how JCart – Groceries in Minutes ("JCart", "we", "our", "us") collects, uses, stores, and protects your information when you use our website and mobile applications.

1. Information We Collect

• Account details such as name, email, phone number, and login credentials.
• Delivery information such as addresses, location and pincode.
• Order information such as products, prices, payment status, and delivery history.
• Device and app information such as device model, OS version, app usage, and crash logs.

2. How We Use Information

• To process orders, deliveries, refunds, and support requests.
• To improve app performance, reliability, and customer experience.
• To send essential order and account notifications.
• To prevent fraud, abuse, and unauthorized access.

3. Sharing of Information

We do not sell your personal data. We may share required information with delivery partners, payment providers, hosting providers, and legal authorities where required by law.

4. Data Storage and Security

Data is stored using secure cloud services and protected using reasonable administrative and technical safeguards. However, no method of transmission or storage is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar technologies for session management and analytics.

6. Your Rights

You may request access, correction, or deletion of your account information, subject to legal and operational requirements.

7. Children’s Privacy

JCart services are not intended for children under the age required by applicable law.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

9. Contact

For privacy-related queries, contact us at support@jagtialecart.shop.